Question:
Why does the LCD display show "Acquiring Signal"?
Answer:
When the audio signal is lost, a pop-up window with the message “Acquiring Signal” is displayed until the signal is recovered.

Question:
Why does the LCD Displays show "Antenna not Detected"?
Answer:
When no antenna is detected and the signal is lost, a pop-up window with the message “Antenna Not Detected” is displayed until an antenna is detected and the signal is acquired.

Question:
What can I do if the Reception is weak or the audio has static and is unclear?
Answer:
Check that the satellite antenna is connected and not faulty. Change the location of the Antenna making sure it is away from obstructions.

Question:
Are your antennas weather proof?
Answer:
Yes, the antennas are weather proof.

Question:
I have service, but my receiver keeps showing "acquiring signal". How can I fix that?
Answer:
For best reception, be sure the antenna is free from obstructions. Due to the paths of the Sirius satellites over the US, the best location for the antenna in your home depends on where you live. Redirect the antenna until you get a signal. You can also refer to your owner's manual for information for the best possible direction to face your antenna.

Question:
Where do I place the antenna in my car?
Answer:
Position the antenna in a location that gives you best exposure to the sky. The antenna has strong magnetic mounting to hold the antenna in place to allow for easy installing in your vehicle.

Question:
I am trying to use the receiver in my car, but I am getting a lot of static.
Answer:
Be sure you are setting the FM Transmitter to a channel that is not use for broadcasting in your area.

Question:
Where do I place the antenna in my car?
Answer:
Position the antenna in a location that gives it the best exposure to the sky. The antenna has a strong magnetic mounting to hold the antenna in place to allow for easy installing in your home or vehicle.

Question:
My reception is distorted.
Answer:
For best reception, be sure the antenna is free from obstructions. Due to the paths of the Sirius satellites over the US, the best location for the antenna in your home depends on where you live. Redirect the antenna until you get a better signal. If you are driving, the signal should clear up when you drive away from the obstruction. Antenna aiming can vary according to the time of the day.

Question:
My receiver is showing "Acquiring Signal" or "Antenna not Detected".
Answer:
When signal is lost, check the antenna signal and strength. Change the location of the antenna making sure it is away from obstructions.

Question:
My Satellite Receiver does not work?
Answer:
Please check the Power Cables. Make sure you have contacted Sirius to activate your Satellite Radio subscription 1-888-539-SIRIUS (7474).

Question:
What service plans do you have available?
Answer:
You would need to contact Sirius directly for information on available service plans.

Question:
How do I recall the preset channels?
Answer:
Press the BAND button once to advance to the desired band. Once selected press a numbered button and your preset channel will be displayed.

Question:
My unit plays for a little while then cuts off. What can I do?
Answer:
Double check all of your connections. If they are properly connected, then disconnect the power source for about five minutes then reconnect and turn unit back on. If this does not solve your issue, you should consider returning the unit for replacement.

Question:
I have no sound from my Satellite Receiver.
Answer:
Check the audio cables and make sure they are plugged in correctly. Check the FM Transmitter Setting and make sure that your FM radio is set to the correct channel.

Question:
My unit gets really hot. Is that normal?
Answer:
It is normal for your receiver to become very warm. Reducing the brightness and contrast will lower operating tempratures.

Question:
How can I activate my service?
Answer:
You can activate your service by going online to www.sirius.com or calling Sirius at 1-888-539-SIRIUS (7474)

Question:
I just hooked up the receiver and all I am getting is a commercial channel.
Answer:
You can activate your service by going online to www.sirius.com or calling Sirius at 1-888-539-SIRIUS (7474)

Question:
What comes with the car kit?
Answer:
The receiver docking cradle, an antenna and the stand for mounting in your car.

Question:
My system will not turn on.
Answer:
Make sure the receiver is not set to OFF. If you are using batteries in the boom box, they may be installed incorrectly. Observe the correct polarity when installing batteries.

Question:
My system is not working.
Answer:
Check that the receiver is correctly in place. Check the Power Cable or Battery. Make sure you have contacted Sirius to activate your satellite radio subscriptions. 1-888-539-SIRIUS (7474) or www.sirius.com

Question:
What are the dimensions for the XTR3?
Answer:
4-13/16"W x 1-5/16"H x 3-1/2"D