Question:
Reception is weak or the audio has static and is unclear.
Answer:
Check that the satellite antenna is connected and not faulty. Change the location of the Antenna making sure it is away from obstructions. Make sure that the antenna is unwrapped from the boom box antenna mounts.

Question:
When using batteries the system works intermittently
Answer:
Check the batteries and replace if necessary.

Question:
The LCD displays Acquiring Signal
Answer:
When the audio signal is lost, a pop-up window with the message “Acquiring Signal” is displayed until the signal is recovered.

Question:
The LCD Displays Antenna not detected
Answer:
When no antenna is detected and the signal is lost, a pop-up window with the message “Antenna Not Detected” is displayed until an antenna is detected and the signal is acquired.

Question:
Are your antennas weather proof?
Answer:
Yes, the antennas are weather proof.

Question:
There is no sound from the speakers
Answer:
Make sure that any headphones are removed from the headphone jack. Make sure the SAT/AUX Selector switch is in correct position.

Question:
My system will not turn on.
Answer:
Make sure the receiver is not set to OFF. If you are using batteries in the boom box, they may be installed incorrectly. Observe the correct polarity when installing batteries.

Question:
My system is not working.
Answer:
Check that the receiver is correctly in place. Check the Power Cable or Battery. Make sure you have contacted Sirius to activate your satellite radio subscriptions. 1-888-539-SIRIUS (7474) or www.sirius.com